Salesforce iMessage Integration — Enterprise Blue Bubble Messaging
Add SOC 2 compliant iMessage to Salesforce. Send blue bubble messages from workflows, log conversations on records, and close deals faster with 3x higher response rates.
How to Set Up Salesforce + Sendblue
Connect Sendblue
Install the Sendblue integration from your dashboard. Authenticate with Salesforce and configure your sending numbers and field mappings.
Configure Flows
Add Sendblue iMessage actions to Salesforce Flows. Trigger messages based on opportunity stage changes, task creation, lead assignment, or any custom logic.
Message from Records
Send iMessages directly from Lead, Contact, and Opportunity records. Conversations are logged as activities for full audit trail.
Measure Impact
Track iMessage engagement alongside your other Salesforce metrics. See how blue bubble outreach impacts pipeline velocity and close rates.
Key Features
Enterprise Compliance
Sendblue is SOC 2 compliant and supports HIPAA. Meet your enterprise security requirements while using iMessage for sales.
Flow Integration
Add iMessage actions to Salesforce Flows. Trigger based on any standard or custom object event.
Activity Logging
Every iMessage is logged as a Salesforce activity. Full audit trail on Lead, Contact, and Opportunity records.
Field Mapping
Map Salesforce fields to message templates for dynamic personalization. Use any standard or custom field.
Multi-Number
Assign different Sendblue numbers to different reps or territories. Each rep messages from their own dedicated number.
API Access
For custom implementations, use Sendblue's REST API directly from Salesforce Apex code or middleware.
Why Salesforce + iMessage?
Salesforce is the enterprise CRM standard. Sendblue brings iMessage to Salesforce with an integration designed for enterprise requirements: SOC 2 compliance, activity logging, flow automation, and multi-user support.
Why enterprise teams add iMessage: Enterprise sales cycles are long and competitive. Every touchpoint matters. iMessage from a real phone number gets 3x higher response rates than email or SMS — turning stalled opportunities into booked meetings.
The integration works with Salesforce Flows for automated messaging, and supports direct messaging from records for one-off conversations. All messages are logged as activities, maintaining the audit trail your compliance team requires.
Sendblue supports multiple sending numbers, so each rep can message from their own dedicated line. Contact cards (vCards) let prospects save your rep's info directly to their phone — building the personal connection that closes enterprise deals.
Get started with Salesforce + Sendblue
Free sandbox, no credit card required. Start sending iMessages in minutes.
Get API AccessFrequently Asked Questions
Is the Sendblue Salesforce integration SOC 2 compliant?
Yes. Sendblue is SOC 2 compliant and the integration meets enterprise security standards. Sendblue also supports HIPAA for healthcare-related Salesforce implementations.
Can I use iMessage in Salesforce Flows?
Yes. Add Sendblue iMessage actions to any Salesforce Flow. Trigger messages based on opportunity stage changes, lead assignment, task creation, or any custom logic.
Are messages logged in Salesforce?
Yes. Every iMessage sent and received is logged as a Salesforce activity on the relevant Lead, Contact, or Opportunity record. This maintains a full audit trail.
Can each rep have their own number?
Yes. Sendblue supports multiple dedicated phone numbers. Assign each sales rep their own iMessage-enabled number so prospects see a consistent, personal sender.